Junior Systems Administrator Position

About Superion

Superion is a forward-thinking IT service provider headquartered in Cloverdale, Surrey BC. We specialize in delivering premium IT support services to small and medium-sized businesses across Canada and the US. Our approach is grounded in providing an exceptional client experience, which begins with cultivating an exceptional team environment. At Superion, we embrace hard work, fun, and collaboration, offering ample opportunities for our team members to advance. We pride ourselves on creating a workplace that feels like a family, where every voice is heard and valued.

Position Overview

• Title: Junior Systems Administrator
• Salary Range: $45K to $65K/year to start.
• Location: Based in our Cloverdale office, Surrey BC. This position has limited or no remote work available, emphasizing the importance of in-office collaboration and support.
• Work Environment: At Superion, we strike a balance between hard work and a vibrant team culture, fostering a supportive, energetic, and fun atmosphere.

Ideal Candidate Profile

• Experience: At least 2 years of experience in IT support roles, with specific experience or interest in system administration.
• Education & Certification: Preferred candidates will have a Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Candidates pursuing or holding relevant IT industry certifications are highly regarded.
• Skills:
  • Strong foundational knowledge in managing IT infrastructure, including server environments and Microsoft 365.
  • An understanding of security protocols and the ability to contribute to security practices.
  • Skill in using PowerShell or similar scripting languages for automating routine tasks.
  • Excellent problem-solving abilities and a robust capacity for managing stress.
  • Effective communication skills and the aptitude for teamwork as well as independent work.

Role Responsibilities

• Work Schedule: Full-time, 40+ hours per week, with flexible scheduling. This role requires a presence in our office to support the collaborative and hands-on aspects of our work.
• Key Duties:
  • Assist in the administration and maintenance of server environments, including Active Directory and Azure AD / Entra ID.
  • Support the implementation of Group Policies and security measures to enhance operational efficiency and safeguard systems.
  • Help manage Microsoft 365 applications, focusing on security and compliance.
  • Handle client user on-boarding and off-boarding requests, ensuring smooth transitions and access control.
  • Participate in setting up computers and managing computer lifecycle processes, including procurement, maintenance, and disposal/recycling.
  • Contribute to asset management efforts, including the tracking and auditing of software licenses and hardware.
  • Provide backup support to the Help Desk, responding to calls and tickets when necessary.

Why Join Superion?

• Competitive Compensation: Competitive salary package with growth potential.
• Benefits: Extensive medical, dental, and health benefits, along with flex days and generous vacation allowances.
• Professional Development: Commitment to your professional development with support for training and certifications.
• Work Culture: A unique mix of professionalism and enjoyment, with regular team events and a relaxed work setting.
• Employee Voice: Your ideas and feedback are encouraged and valued, making a real difference in our direction and success.

Application Instructions

Interested applicants are invited to apply by sending a resume along with a cover letter. The cover letter should detail your interest in the role, your relevant experience, and why you believe you are the best fit for this position. Please be aware that applications without a cover letter will not be considered.

This position is an outstanding opportunity for IT professionals eager to enhance their skills and progress their careers within a supportive and innovative environment. Join Superion, where your efforts are appreciated and your career growth is taken seriously.